FAQs

The next ZURICH POP CON & Game Show will take place over the weekend of September 26 and 27, 2026. We will be open on Saturday and Sunday from 10:00 to 19:00.

The ZURICH POP CON & Game Show will take place in the halls of Messe Zürich at Wallisellenstrasse 49, 8050 Zurich. You can find more information on how to get there here.

We are looking forward to many great cosplays, but there is no costume obligation and many visitors come in "normal" street clothes. But what is already normal...

You may photograph and film for private use. Please note our Festival Respect Code and our Guidelines for Content Production! You are NOT allowed to take photos and videos for commercial purposes. Photos and videos for commercial purposes require prior written consent. 

The ZURICH POP CON & Game Show is not only a meeting place for fans, but also an experience for old and young and the whole family.

We ask parents to note that individual cosplay costumes and exhibits may not be suitable for unprepared children. Therefore, children and teens 14 and under will only be admitted when accompanied by an adult.

Thank you very much for your interest! Without the help of volunteers, the organization of ZURICH POP CON & Game Show would not be possible. That's why we are always looking for dedicated volunteers. Here you can find more information and the application form. Please fill it out and send it back to us so we can assign you as requested.

Tickets for the ZURICH POP CON & Game Show are available in advance via Ticketcorner. To avoid waiting times at the entrance, we recommend purchasing tickets online in advance.

Advance ticket sales will end shortly before the festival. If the festival is not sold out, day tickets for the respective day can still be purchased at the box office. The box office opens at approx. 11 am. We recommend purchasing tickets via the official Ticketcorner pre-sale so that you are sure to get your tickets and don't have to queue at the box office on site.

The ticket prices vary depending on the ticket category. There are weekend tickets and day tickets. Here you can find the ticket prices.

To save you a long queue at the entrance, we offer several variants of day tickets (number of tickets is limited):

Day Tickets - from 10 am: With this ticket you can already enter the halls from 10.00 am and thus have the whole day to hunt for bargains and autographs.

Day Tickets - from 11 am: With this ticket you can bypass the first rush at 10.00 am and enter the halls from 11.00 am.

Day Tickets - from 1 am: With this ticket you can sleep in comfortably, enter the halls with a relaxed admission procedure from 1 pm and still have enough time to experience the festival.

Afternoon Ticket: You already have something planned for the day and can enter from 3 pm to let the day end at the festival.

You can find more info here!

Children up to their 9th birthday do not pay admission. Under 14s are only permitted to visit if accompanied by an adult. Children and young people up to their 16th birthday pay a reduced admission fee. We do not offer a student discount. Persons with disabilities and their accompanying persons do not receive discounted admission.

We recommend that you do not purchase tickets via secondary dealer platforms. You quickly pay enormously high prices there or acquire an invalid ticket. You can find more information about this here. Purchase your tickets only from our official ticket partner.

We always recommend that you bring a printed ticket with you. However, you can also show your ticket directly on your smartphone. In both cases, make sure that the QR code or barcode is clearly visible! We cannot scan photographs of tickets

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To do this, contact Ticketcorner at least 14 days before the festival. Adjustments, upgrades or refunds are not possible on site.

Ticketcorner hotline: 0900 800 800 (CHF 1.19/min.), available Monday to Saturday from 8 a.m. to 8 p.m.

Your ticket should arrive in your inbox together with a confirmation email a few minutes after your purchase: Check your spam or junk folder. If you still haven't received anything after a few hours, please contact our partner Ticketcorner:

Ticketcorner hotline: 0900 800 800 (CHF 1.19/min.), available Monday to Saturday from 8 a.m. to 8 p.m.

No, refunds are not possible. As the tickets are not personalized, you can pass your ticket on to someone else or resell it at the original price on Ticketcorner's FanSALE platform.

Cosplayers put an incredible amount of effort into their costumes. Please do not touch the cosplays without the permission of the wearer. The same goes for photos: always ask first. Visitors please read our Cosplay Respect Code beforehand.

Find out in our weapons regulation what is allowed and which cosplay you better leave at home. All weapons must go through our on-site weapons check. If you have questions about a specific cosplay project, we're happy to help via cosplay@zurichpopcon.ch.

There are dressing rooms on site that are available to all visitors. Jackets, bags and other personal items can be left for storage at the Messe Zürich checkroom for a fee.

You can find all info and conditions of participation for the cosplay contests at ZURICH POP CON & Game Show here.

We do not tolerate harassment or discrimination at our con! In such a case, please contact security or a ZURICH POP CON & Game Show volunteer immediately. Any case of (sexual) harassment will be punished with an expulsion from the festival grounds and, if necessary, a report to the police. All visitors: please note our Festival Respect Code.

Our star guests will be announced on an ongoing basis. Check here to see who will be there and when.

Tickets for photos and autographs can only be purchased at the festival in the photo and autograph zone. The location is marked on the festival map.

Prices for photos and autographs will be posted shortly before the festival here.

You can get autographs and photos from the stars on both days of the festival, though there will be guests who are not on site each day. The exact schedules of each guest will be announced shortly before the con here.

At the festival there will be several stages and panel rooms with exciting talks, workshops and shows. The panel and stage program will be posted here before the con. Individual workshops and panels can be found here!

The ZURICH POP CON & Game Show is a very diverse event. There is a lot to discover on 30,000 square meters of festival space. Many sensory impressions, several stages, loud noises and music, flashing lights, special costumes and cosplays, spontaneous and planned shows or performances, as well as large and sometimes dense crowds are spread across the entire festival.

We recommend that people who are sensitive to irritation take personal aids with them, such as noise-canceling headphones and/or an accompanying person. If you need some peace and quiet and a break in between, it is best to relax in the fresh air in the top Hall 7 or in front of the exhibition building.

Yes. Toiltets accessible to wheelchairs are marked on the hall plan, as are the corresponding lifts. In addition, there is a fast line at the entrance for fast admission. Wheelchair users:inside and accompanying persons buy a standard ticket.

Assistance dogs are welcome at the festival, but must be registered in advance, providing appropriate proof.

The type of impairment is irrelevant for admission, but only fully trained assistance dogs will be admitted (assistance dogs in training or emotional support dogs will be rejected).

An application in advance is necessary, because it is not possible for us for organizational and safety reasons to check the eligibility of an assistance dog on site at the entrance. In addition, we would like to avoid unnecessary waiting times or discussions at the entrance by this procedure, which should be in the sense of the persons concerned and their dogs.

If the admission requirements are met, we will transmit a unique assistance dog admission code, which will ensure rapid admission at the designated entry gate at the event.

We would like to point out that humans and dogs will be exposed to a wide variety of non-ordinary stress factors (noise, lighting, public address system, bustle, high density of people) at the event.

Here's the registration form (Deadline: September 10, 2025)

Please contact contact@zurichpopcon.ch beforehand and we will try to arrange your con visit as best as possible.

If you need some peace and quiet and a break in between, the best place to relax is in the less crowded Hall 7 or in front of the exhibition building at the fresh air.

We also recommend bringing your own preferred hearing protection (Pamir, earplugs, noise-canceling headphones, etc.) to the festival. That way you can always fall back on them.

There is a checkroom where clothes and bags can be deposited for a fee during normal opening hours. Our security is authorized to check bags and luggage at the entrance, as well as to perform other security checks.

Food may not be brought onto the exhibition grounds from outside. However, there are various food stands (including vegetarian and vegan options) on site. It is possible to bring food for babies and small children. If you have allergies, intolerances or similar, you may bring food and/or medication with you on presentation of a current medical certificate.

Per person is allowed to bring one drinking bottle (max. 0.75 liters, no glass) of non-alcoholic beverages.

At the festival, it can quickly get loud and crowded. Pets are therefore not allowed on the exhibition grounds. Unfortunately, dogs that fit into handbags or baskets must also stay at home. Exception: assistance dogs (see accessibility section).

Yes. You can connect to the trade fair WLAN via your cell phone.

Yes. Off into the open air for a breather or smoke break!

No. It's best to take some cash with you. But you can pay at most stands with credit card and/or Twint. You will find an ATM directly to the right of the main entrance to Messe Zürich.

The standard currency at the festival is Swiss francs (CHF). At most stands it is possible to pay by credit card, cash or even Twint. It is nevertheless advisable to always have some cash with you, as the payment options vary from stand to stand.

Weekend tickets receive a festival wristband valid for both days directly at the entrance. If you have a day ticket, you will receive a re-entry wristband at the exit so that you can return to the festival later. Lost or defective wristbands cannot be replaced.